Retail EDI

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Home Charge Back Avoidance
Charge Back Avoidance
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Does your company continually receive charge backs, offset expense or fines from retail clients?  Retail EDI offers a solution to help.  We work with companies to identify where charge backs have occurred and identify processes which prevent them from happening in the future.  At the same time, you receive continual statistics on your business which can guide you in making improved business decisions, faster!  Statistics like your Fill Rate, Invoice and Shipping Accuracy, etc. 

Our process:
     • Review trading partner guidelines/policies
     • Document existing processes and workflow
     • Provide exception-based reporting
     • Measure, report and propose remediation

Benefits include:                                                                                                      Let's get started! (E-mail for a free consultation)
     • Improved margins
     • Better relationship with clients
     • Lower operational costs
     • Increased profits

 

There are a host of errors which can trigger charge backs.  Each can result in a fine or offset expense reducing or removing the opportunity to show profit on orders.  Here is a partial list of errors we track:

     • Invoice quantity does not match ASN
     • IA Reference missing
     • Incorrect use of the preferred LTL or TL carrier
     • Invoice for product that was not shipped
     • Missing carrier code or reference number
     • Order IA Reference don’t match
     • Order shipped after cancellation date/deadline
     • Shipped location does not match order
     • Shipping date on invoice does not match ASN

See a larger list here…

Business statistics tracked:
     • Fill rates
     • Shipping and invoicing accuracy
     • Sales per item, category, brand or other
     • Many others

What does the service cost?  A simple one-time fee of $950 and $350.00 per month with no contract requirements (Stop the service when you chose).  One of the biggest compliments we have received - "Definite ROI in charge back savings alone!" 

Want to learn more, or see a demonstration?  E-mail us: This e-mail address is being protected from spambots. You need JavaScript enabled to view it or call 360-301-4748.